Quotation from: The Efficiency Expert

Written by: Edgar Rice Burroughs

"What do you have to know to be an efficiency expert?" asked the girl.

"From what I saw of the bird I just mentioned the less one knows about
anything the more successful he should be as an efficiency expert, for
he certainly didn't know anything. And yet the results from kicking
everybody in the plant out of his own particular rut eventually worked
wonders for the organization. If the man had had any sense, tact or
diplomacy nothing would have been accomplished."